Privacy Policy for 888-Shipping Application
Last Updated: May 14, 2025
This privacy policy describes how 888shipping LLC ("we," "us," or "our") collects, uses, and shares information when you use our mobile application, 888-Shipping (the "App").
Information We Collect
We may collect the following types of information:
- Personal Information: Information that can be used to identify you, which you may provide when creating an account or using our services. This includes, but is not limited to, your name, email address, phone number, and shipping/delivery addresses.
- Usage Data: Information about how you interact with the App, such as the features you access, the dates and times of your usage, items viewed, and other usage statistics.
- Device Information: Information about your mobile device, including the device model, operating system version, unique device identifiers (e.g., Android ID, IDFA), and mobile network information.
- Location Information: With your explicit consent, we may collect precise location data from your device to facilitate core App functionalities such as shipping logistics, package tracking, and connecting users with drivers/dispatchers. You can typically manage location sharing permissions through your device's settings.
- Log Data: Information that our servers automatically record when you use the App. This may include your IP address, the referring source (if applicable), pages or screens viewed within the App, your mobile carrier, device and application IDs, and search terms used within the App.
How We Use Your Information
We use the information we collect for purposes including:
- Providing, operating, maintaining, and improving the App and our shipping services.
- Facilitating communication between users, drivers, and dispatchers for service delivery.
- Sending you important communications regarding your shipments, your account, updates to our services, or changes to our policies.
- Personalizing your experience within the App.
- Monitoring and analyzing usage trends and patterns to improve App functionality and user experience.
- Detecting, preventing, and addressing technical issues, security incidents, and potential fraud.
- Complying with applicable laws, regulations, and legal processes.
Sharing Your Information
We may share your information with third parties only in the following circumstances:
- Service Providers: With third-party vendors, consultants, and other service providers who perform services on our behalf, such as payment processing, shipment fulfillment, data analytics, IT services, and customer support. These providers are contractually obligated to protect your information and use it only for the services they provide to us.
- Business Transfers: If we are involved in a merger, acquisition, financing due diligence, reorganization, bankruptcy, receivership, sale of all or a portion of our assets, or transition of service to another provider, your information may be transferred as part of that transaction. We will notify you via email and/or a prominent notice within the App of any change in ownership or uses of your personal information.
- Legal Requirements: If required to do so by law or in the good faith belief that such action is necessary to (i) comply with a legal obligation, (ii) protect and defend our rights or property, (iii) act in urgent circumstances to protect the personal safety of users of the App, or the public, or (iv) protect against legal liability.
- With Your Consent: We may share your information with other third parties when we have your explicit consent to do so.
Data Retention
We will retain your personal information for as long as is necessary to fulfill the purposes outlined in this privacy policy, including providing you with our services, complying with our legal obligations (e.g., tax, accounting), resolving disputes, and enforcing our agreements.
Your Rights
Depending on your location and applicable law, you may have certain rights regarding your personal information, such as the right to access, correct, update, delete, or restrict the processing of your data. To exercise these rights, please contact us using the contact details provided below. We will respond to your request in accordance with applicable law.
Security
We implement reasonable administrative, technical, and physical security measures designed to protect your information from unauthorized access, use, alteration, or disclosure. However, please be aware that no method of transmission over the internet or method of electronic storage is 100% secure, and we cannot guarantee its absolute security.
Children's Privacy
Our App is not directed to children under the age of 13 (or the relevant age in your jurisdiction), and we do not knowingly collect personal information from children. If you are a parent or guardian and believe that your child has provided us with personal information without your consent, please contact us, and I will take steps to delete such information from our systems.
Changes to This Privacy Policy
We may update this privacy policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. If we make material changes, we will notify you by posting the updated policy within the App, or by other appropriate means, prior to the change becoming effective. We encourage you to review this privacy policy periodically. Your continued use of the App after any changes or revisions to this privacy policy shall indicate your agreement with the terms of such revised privacy policy.